Refund Eligibility

We offer 100% refunds under the following circumstances:

• If you accidentally purchase the same course more than once.
• If you change your mind within 30 days of the purchase date and haven't started the course.
• If you encounter technical issues that prevent you from accessing the course material.

Course Returns

In most cases, we do not accept returns for our courses once they have been accessed. We believe in the importance of spreading life-saving knowledge, and digital course materials cannot be "returned" like physical products. However, if you feel the course did not meet your expectations or if you experience any issues with the content, please contact our support team. We'll do our best to address your concerns and make it right.

Requesting a Refund

To request a refund or discuss any issues you might have, simply contact our support team by emailing [email protected]. Please include your name, contact information, Enrolled course name and Order Number and the reason for your request of refund. We will respond as quickly as possible and work with you to resolve any issues.

Processing Time

Once we receive your refund request, we'll aim to process it promptly. The time it takes for the refund to reach your account may vary depending on your payment method or financial institution. Please allow a reasonable amount of time for the refund to appear in your account.

Outstanding Customer Support

Our team is dedicated to providing you with the best support possible. If you encounter any issues or have questions regarding our courses, refunds, or returns, don't hesitate to reach out. We're here to assist you throughout the entire process.

Changes to the Policy

Please note that our Refund and Returns Policy may change from time to time to better serve our customers. We will update this page to reflect any modifications, so it's a good idea to check it periodically.